Qualfon is actively hiring customer service professionals to work from home (temporarily, will be transitioning back on site in the future) fielding inbound calls from our customers. Our Sale & Service Representatives will have virtual paid training from their home.

Must live 25 miles from our office on 1201 W Ironwood Dr. Couer D’alene, Idaho

Our Mission:

Qualfon’s mission is to help as many individuals as possible pursue their total vocation, create and an ever-growing number of career development opportunities, and be the partner of choice for all our clients.

· Further your education and earn a college degree through our Qualfon University scholarship program

· FREE access to personal and professional support through the Qualfon Care Coaches’ program

· Medical, dental benefits, vision and life & accident insurance for full-time employees

· Competitive wages

· Opportunities to earn additional income through incentives

· Paid time off

· We lead by example to ensure our amazing team members and supervisors embrace and live the Qualfon Mission & Values

· Qualfon is dedicated to ensuring all team members have [please apply online]!

Base Rate Pay of $14 with POTENTIAL to earn $25 an hour!

What we are looking for:

Experienced phone agent who is adept in both customer service and sales skills.

Do you have great typing skills? Do you thrive on multi-tasking? Do you love helping others?

Our elite client demands the best! Join our team where excellence and high performance are recognized!

We are an inbound sales and customer service center – Which means that customers are contacting you for help! Doing Sales means simply answering calls and helping the customer to decide what products and services they need!

Fantastic Bonus and Commission earning opportunities!
Contact us to see if you qualify for an interview!

Qualfon is a great place to work, grow and develop your career! Come partner with our Qualfon family.

What you will be doing:

Highly driven to reach the many incentives and cash commission bonuses we offer earn up to $25 an hour

Be energized and thrive in a fast-paced, high energy, and fun environment

Answer inbound phone calls, listen and identify a customer’s need

Care for your customers, by servicing existing accounts, finding out additional needs, and placing orders for any desired services or products

Maintain composure in escalated situations and resolve with proper techniques

Technical & System Requirements:

We will supply the computer for use while working with Qualfon

· High-speed Internet via wired ethernet connection, no Wifi, Satellite or Hot spot

· Upload speed of 3 Mbps; Download speed of 10 Mbps

· The Internet service provider (ISP) must be highly stable with 1% or less packet loss

· Latency under 100ms.

· Must have available cell phone, tablet or landline required for Multifactor authentication

What skills you will need

· GED or High School Diploma required; some college preferred

· Customer Service and Sales skills

· Prior work-at-home experience desired

· Comfortable working self-managed

· Minimum one-year previous customer service/sales experience required

· Typing speed of 25 WPM with 90% accuracy required

· Ability to multi-task efficiently

· Computer knowledge in Windows-based application required

· Strong ability to communicate articulately and succinctly both verbally and in writing

· Manages emotions and maintains positive energy

· Passion for meeting or exceeding performance goals

Hiring Immediately for Call Center Positions!